Newland Payment Support Center (NPSC) is dedicated to providing our customers with quality services and support. Our customers have access to a team of specialists with extensive product knowledge and deep understanding of best practices in the field.
Download/update SDK, Firmware, Application, Security Tools, etc.
Submit a support request to be handled by a designated engineer.
Review the progress and reports of the issues in real time.
Search for knowledge or documents related to the products, API, FAQ, etc.
Offer the professional training services onsite or remotely for 3 days.
Key injection tool
Introduce simple defects and its solutions in daily usage.
Carry out routine maintenance
Know how to analysis and resolve simple problems
The functionality of POS on hardware, problem descriptions and repair skill for board level, function test.
Learn how to repair POS on board (or module) level
Learn how to test function of POS hardware
Major defects description, schematic analysis and repair skill on chip level.
Learn how to repair POS on chip level.
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